Quality Auto Repairs in Grand Forks, ND

The mechanic is completely unhinged! He screamed at me after I told him my car was still having issues. They never fixed anything, just took my money.

Shelly BabyGirl

I have a 2007 Toyota FJ Cruiser that is getting up there in miles. A clunking rotational noise started a year ago and would come and go. I took it to Rydell Toyota several times to at least identify the issue. They had my vehicle for two days on multiple occasions. When I went to pick it up they told me there was no sound. The moment I drove off the lot it was there. Long story short- they ended up cutting off part of a heat shield. The sound seemed to lessen and then it did eventually disappear. However, periodically it would come back. I read a bunch of forums and thought I must need new heat shields so I set up an appointment with the dealership again. But at this point the sound had gotten to a terrifying level. I called Braaten’s and asked if there was any way they could see my vehicle that morning. They told me to come right away and they’d squeeze me in. Within one hour they identified the problem- my parking brake housing (I think that was what they said it was) had broken apart somehow and was causing the awful noise. They solved the problem for me in one go! Toyota- who are supposed to be the FJ experts- never found the reason, ruined my heat shield, and charged me more than $1000 to waste my time. I even had to rent a car for them to “diagnose” my problem overnight. Braaten’s charged me 10% that amount and not only fixed my problem- they gave me peace of mind. I will never go anywhere else. I can’t recommend Braaten’s enough!

master ninja

These guys are awesome! Drove in from Canada to Grand Forks to stay for a couple of days. Just as we got into the city, we had a vehicle issue. Called Braaten's Auto after doing a Google search for a reliable auto repair, spoke with Kevin and explained my situation. I knew it was going to be tough if not impossible getting into a garage on short notice, but Kevin assured me they'd scan the car at the very least and inform us if any issue came up. Well we got there and not only did they do what he said he would, they also went above and beyond to make sure they covered and took care of the issues there were or might have been. We overheard the discussions from the employees regarding our vehicle and others in the shop from the waiting area and I'll tell you these guys care about the work they do and their customers. They took care of our situation and we appreciated it immensely! Excellent garage and awesome guys that work here!

Jamie T.

Shout out to Braaten's and Tyler for helping out quickly with a hood latching issue so my family could get on the road, safely! I appreciate you fitting them in!

Doug Ortiz

Was recently in for an alignment issue. Quick, professional service with great rates and great customer service! Highly recommend!

Nicole Chine

They have been more than helpful with all my car issues, and I feel like they gave me an honest opinion about what needed to be fixed, and what could wait.

Zachery Heimark

Too busy. 10 days to change a septine belt. I chose the tire place a few exits down. Very professional and quick.

Carolyn Mccann

SO impressed with this shop! We just moved here literally three days ago and woke up this morning to our truck severely leaking oil. Had a few recommendations to Braatens, called the shop and was told to drop the truck off anytime but that it probably wouldn’t be done until next week (completely understandable with Christmas this weekend!). We dropped the truck off before noon and got a call within the next hour that the leak would be fixed the same day! Tyler knew right away what was causing the leak, and gave us a very fair price, along with a military discount. Super super pleased with our experience here, and would absolutely recommend! So happy to have found our new mechanic!

Megan Miller

We had just moved our son to UND from Iowa City. On Saturday the serpentine belt tore off. We were planning on making our 9 hour journey back to Iowa that Monday in order to get our other kids back in time for their first day of school. Since it was the weekend we could not get it fixed. All we could do is hope we could find a shop willing to squeeze us in early Monday. Someone recommended Braaten’s. We called Monday morning and they were booked for the day but after hearing our dilemma they squeezed us in. They were friendly and eager to help us out. They were able to fix our belt and we were on the road in no time. I can’t thank these guys enough. These guy’s truly care about their customers and you can tell they enjoy what they do. Thanks again

Hawk Gym

Beware! Only get oil changes from this company. Their mechanics will misdiagnosed problems to cause upcharges to the customer and delays in repair work. While trying to get my air conditioner recharged and fixed in my vehicle. They replaced a hose for the ac unit. I picked up my car (400+ for that repair)and drove home when I realized the ac was not blowing cold air. I had to bring it back to them an hour after picking it up, and they replaced another part of tha ac. (150+ for 2nd repair) When I picked up my vehicle the second time the ac was working fine. I drove for 2 weeks and the cold air stopped again. I brought it back into their south end location, being the north end had already tried twice and didn't fix the problem. They found another leak and want 500+ to fix it a third time. Which I declined because they could not answer whether this was the original problem-not the hose they replaced-nor why they didn't see and fix this the first, or second time they had my car. They had my vehicle for several days and where still unable to fix the problem. Seems that their is no management checking on the work of the the mechanics, and mechanics that don't care about getting a job done rite the first time. They know you'll have to bring your vehicle back again.

Allen Christopher